Moving in and moving out are the two moments when a tenancy generates disputes, and both are won or lost on evidence gathered long before anybody argues. The practical reality is straightforward: whoever documented the property’s condition properly is in a much stronger position. Fortunately, doing so takes an afternoon.
The move-in condition report
Before unpacking, photograph everything with a visible date. Capture each room wide, then close up on every existing defect: scuffed skirting, chipped tiles, stained grout, marked walls, damaged fly screens, cabinet doors that do not close. Photograph appliance model plates and serial numbers. Record meter readings for electricity and water. Then send the whole set to the landlord or agent by email, so a timestamped record exists outside your own phone. That email is the document that matters later.
What to test on day one, not month three
Run every tap hot and cold, and check under each sink for damp. Flush every toilet twice. Run each air conditioner for twenty minutes and confirm it cools and does not drip. Test every socket with a phone charger, and every light switch. Open and close every window and door, including balcony sliders. Check that the main stopcock turns. Faults found in the first week are the landlord’s to fix; the same faults reported in month six invite an argument about who caused them.
Who is responsible for what
This is contractual first. Dubai’s tenancy framework, administered by the Dubai Land Department, generally places major maintenance with the landlord unless the tenancy contract provides otherwise. Many contracts then set a per-incident threshold, commonly a few hundred dirhams, below which the tenant pays. Read that clause before signing, because it determines whether a failed water heater is your problem or the owner’s. Registration of the tenancy through Ejari is what gives the contract its formal standing.
Fair wear and tear versus damage
The distinction is genuinely useful. Fair wear and tear is deterioration from ordinary living: paint dulling, carpet flattening in walkways, minor scuffs at door handles, grout darkening in a shower. Damage is something that happened: a hole in plasterboard, a cigarette burn, a cracked basin, a stain that will not clean, a door forced off its track. Landlords may deduct for damage. Deducting for wear and tear is contestable, particularly where the property was already several years into its finish life when you moved in.
The handover repairs worth doing yourself
Certain items are cheap to fix and expensive to be charged for. Filling and touching up wall anchor holes. Replacing broken cabinet hinges and drawer runners. Re-sealing shower and kitchen silicone that has gone black. Replacing blown bulbs and missing switch plates. Re-fitting or replacing damaged fly screens. Descaling shower heads and taps. Each is modest work, and each appears on landlord deduction lists at a substantially higher figure than it costs to arrange yourself.
Air conditioning: the most disputed item
AC condition causes more handover arguments than anything else in UAE properties, because deterioration is invisible until someone inspects. If your contract makes you responsible for maintenance, keep service records with dates. Before handover, arrange a service that includes coil cleaning, filter replacement and a drain flush, and keep the invoice. A documented service history reframes the conversation from a subjective judgement about condition into a factual record of maintenance performed.
Painting at the end of a tenancy
Many UAE contracts require the property be handed back freshly painted, and this clause is frequently overlooked until the final week. Where it applies, arranging the painting yourself is almost always cheaper than accepting a landlord’s deduction. Where it does not apply, you are not obliged to repaint simply because paint has aged. Check the wording, because "return in good condition" and "return freshly painted" are materially different obligations.
The final inspection, done properly
Attend it. Bring the move-in photographs, ideally printed or ready on a device. Walk the property together and address each raised item at the time, comparing against the original record. Photograph the property again on the day you hand over keys, including meter readings. Then get the agreed outcome in writing before returning keys. Disputes that go unresolved at inspection become much harder to settle once you no longer have access.
If a deduction is unfair
Ask for an itemised breakdown with quotations rather than a single lump figure, since vague deductions rarely survive scrutiny. Compare each item against your dated move-in photographs. Where a genuine disagreement remains, Dubai provides a formal rental dispute process through the Dubai Land Department, and other emirates operate equivalent committees. In practice, most disputes settle once documentation is produced, precisely because the evidence makes the answer obvious.
Top Fixers offers a fixed-price move-out handyman package covering wall repairs, silicone renewal, hinge and runner replacement, and a documented AC service, with an itemised invoice suitable for presenting at a handover inspection.
Frequently Asked Questions
Can a landlord deduct for repainting in the UAE?
It depends on the tenancy contract. Where the contract requires the property to be handed back freshly painted, that obligation applies. Where it only requires good condition, ordinary paint ageing is fair wear and tear and a deduction is contestable, particularly for a longer tenancy.
What counts as fair wear and tear in a rented UAE property?
Deterioration from normal use: minor scuffs, dulled paint, flattened carpet in walkways, grout darkening in wet areas. Holes, burns, cracks, forced fittings and stains that do not clean are damage rather than wear, and a landlord may reasonably deduct for those.
Who pays for AC maintenance in a UAE rental?
The contract decides. Many UAE tenancy contracts assign routine maintenance to the tenant while leaving major repairs and replacement with the landlord, often with a per-incident value threshold. Keeping dated service invoices is what protects you at handover regardless of which side the clause falls.
What should I photograph when moving in?
Every room wide, every existing defect close up, all appliance model and serial plates, and both utility meter readings. Email the set to the landlord or agent on the day so an independent timestamp exists. That email is what a deposit dispute ultimately turns on.
Sources and regulatory references
- Dubai Land Department / RERA — Administers Dubai’s tenancy framework, including Law No. 26 of 2007 and its amendments, which allocate maintenance responsibility between landlord and tenant unless the contract states otherwise. dubailand.gov.ae
- Dubai Municipality — Issues the building, public-health and environmental regulations that apply to residential property in Dubai, and approves the contractors permitted to carry out regulated work. www.dm.gov.ae
- The Official Portal of the UAE Government (u.ae) — Publishes the federal licensing framework under which technical services companies operate, including the requirement to hold a trade licence covering each activity performed. u.ae
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