Commercial & Office - Commercial Annual Maintenance Contract in Dubai & the UAE
Business-grade cover with out-of-hours attendance so work happens outside trading time: four preventive visits, three AC services and unlimited call-outs - from AED 3,900 a year.
Key Takeaways
- Commercial & Office costs AED 3,900 a year and covers offices, retail units, clinics, salons and f&b outlets across Dubai, Abu Dhabi, Sharjah and Ajman.
- The plan includes 4 scheduled preventive visits and 3 full AC services a year.
- Unlimited, with out-of-hours attendance included are included, 24 hours a day, with zero labour charge on covered repairs.
- Comparable UAE cover typically costs AED 2,500–12,000 a year, so Commercial & Office is priced inside that band.
- Spare parts are not included; they are supplied at cost with a 15% contract discount and quoted before fitting.
What does Commercial & Office cover?
For a business, a maintenance failure is a trading loss before it is a repair cost. A retail unit without cooling in July closes. A clinic with a plumbing failure cancels appointments. Commercial cover is therefore built around avoiding downtime rather than simply around fixing faults, which changes both the scheduling and the response commitment.
All scheduled work is carried out outside your trading hours at no premium, and emergency attendance is included around the clock with no night or weekend surcharge. Three AC services a year reflect the heavier duty cycle of a commercial system, which runs longer hours with higher occupancy loads than a residential one.
Commercial premises also carry obligations residential ones do not. We coordinate with your building management on shared systems, keep dated service records suitable for inspection, and work within the fire and life safety framework enforced by Dubai Civil Defence - flagging anything within that scope for a Civil Defence approved contractor rather than touching it ourselves.
What is included in the annual fee?
- 4 scheduled preventive visits a year, carried out outside trading hours
- 3 full AC services a year reflecting commercial duty cycles
- Unlimited emergency call-outs, 24/7, with no out-of-hours surcharge
- Zero labour charge on all covered repairs
- Electrical distribution board inspection with measured test results
- Plumbing, drainage and grease trap checks where applicable
- Dated service records suitable for inspection and audit
- Coordination with building management on shared systems
- 15% discount on all spare parts and materials
- Named account manager with a direct line and agreed escalation path
What is not included?
- Fire alarm, sprinkler and fire-fighting system maintenance - this requires a Dubai Civil Defence approved contractor, which we will help you appoint
- Facade and external high-level window cleaning, which requires rope access certification
- Spare parts and materials - supplied at cost with a 15% AMC discount, quoted in writing before fitting
- Full equipment replacement (for example a new AC unit, water heater or appliance)
- Major renovation, structural work and anything requiring authority approval
- Damage from misuse, tampering or unauthorised third-party work
- Work on systems that are the building owner’s or developer’s responsibility under your lease
How much does commercial annual maintenance contract cost?
| Commercial & Office | Price (AED) |
|---|---|
| Annual contract, paid yearly | 3,900 / year |
| Typical UAE market range for comparable scope | AED 2,500–12,000 / year |
| Labour on covered repairs | Included - no charge, 24/7 |
| Emergency call-outs | Unlimited, with out-of-hours attendance included, no night or weekend surcharge |
| Spare parts and materials | At cost, less 15% contract discount, quoted before fitting |
How does this compare with our other plans?
| Plan | Best for | Visits / yr | AC services | Our price | UAE market range |
|---|---|---|---|---|---|
| AC Care Plan | Any apartment up to 3 bedrooms | 2 | 2 | AED 749 | AED 600–1,200 |
| Apartment Essential | Studio, 1 and 2 bedroom apartments | 2 | 2 | AED 1,290 | AED 900–1,800 |
| Apartment Plus | 3 and 4 bedroom apartments and penthouses | 3 | 2 | AED 1,890 | AED 1,500–2,800 |
| Commercial & Office | Offices, retail units, clinics, salons and F&B outlets | 4 | 3 | AED 3,900 | AED 2,500–12,000 |
| Villa Complete | Villas and townhouses up to 4 bedrooms | 4 | 2 | AED 4,490 | AED 3,000–6,500 |
| Villa Premium | Villas of 5 bedrooms and above, with pool and garden | 6 | 3 | AED 8,900 | AED 6,500–14,000 |
Where is Commercial & Office available?
Commercial & Office is available across all four service emirates. Choose your area for local coverage details and response times.
Commercial & Office - frequently asked questions
How much does a commercial AMC cost in Dubai?
Commercial maintenance contracts in Dubai range widely - roughly AED 2,500–12,000 a year - because scope depends heavily on premises size, equipment and trading hours. Our commercial cover starts at AED 3,900 a year with out-of-hours attendance included at no premium.
Will maintenance work disrupt my business?
It should not. All scheduled work is carried out outside your trading hours at no additional charge, and emergency attendance is available around the clock. Avoiding downtime is the point of a commercial contract rather than an optional extra.
Does the contract cover fire alarm and sprinkler systems?
No, and we state that plainly. Fire detection and suppression maintenance requires a Dubai Civil Defence approved contractor. We do not hold that approval, so we will help you appoint one rather than touching systems we are not certified for.
Do you provide service records for inspection?
Yes. Every visit produces a dated record with measured readings where applicable, which is what you need for building management, insurers and any inspection. Records are kept for the contract term and provided on request.
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